Custom Gear Frequently Asked Questions
Can I add my initlals or name to my bag or headcover?
Yes, this is a free service we provide
leave your required initials, name of text in the notes section at checkout.
Also specify the colour text you would like.
Once the order is placed we will send through a final artwork design including your required text for approval
What payment methods do you accept?
We accept all major credit cards, PayPal and Afterpay
Can I make changes to my custom order?
You can make as many changes as required up tp the time that the order is placed.
Once the order has been placed, and production started changes cannot be made
How long will my order take?
Stock items are shipped the next day.
Custom headcovers will take 28 days to manufacture and approx 5-7 days for delivery.
Custom Golf Bags take 28 days to manufacture and approx 28-35 days for sea shipping.
We do also offer Express shipping with DHL and Fedex on our custom golf bags. Please contact us by email at clubgolf@theback9.com.au to receive a quote
Will you deliver direct to me?
Yes, specify your delivery address when ordering and we will deliver direct to you.
Direct tracking info will be emailed to you once your order has been dispatched.